PRIVACY POLICY

The present Privacy Policy establishes the terms in which altustours.com uses and protects the information that is provided by its users when using its website.

At ROCK AND TOURS, we value and respect the privacy of our users. We are committed to protecting the personal information that is provided to us through our website and complying with the highest standards of data security.

By using our website, we understand that you are providing us with your personal information and agree that we collect and process it in accordance with this privacy policy. This policy may be updated at any time, so we recommend that you review it regularly to ensure that you agree with the changes.

INFORMATION WE COLLECT
At ROCK AND TOURS, we collect personal information such as your name, email address, demographic information, and in some cases, billing and shipping information. This information is used to provide you with the best possible service, improve our products and services, and maintain a record of users.

USE OF COLLECTED INFORMATION
We use the information we collect to provide you with the best possible service, improve our products and services, and maintain a record of users. We may also periodically send you emails with special offers and other advertising information that we consider relevant to you or that may provide you with some benefit. You can unsubscribe at any time.

SECURITY COMMITMENT At ROCK AND TOURS, we are committed to protecting your personal information. We use the most advanced systems and constantly update our security measures to ensure that there is no unauthorized access.
Our website employs information in order to provide the best possible service, particularly to maintain a record of users, orders if applicable, and improve our products and services. Periodic emails may be sent through our site with special offers, new products, and other advertising information that we consider relevant to you or that may provide you with some benefit.
These emails will be sent to the address you provide and can be unsubscribed from at any time. We are highly committed to fulfilling the commitment to keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.

YOUR RIGHTS REGARDING YOUR DATA
• Request access to your personal data.
• Request correction of your personal data.
• Request the cancellation of your personal data up to 24 hours before the reservation.
• Request the limitation of the use and disclosure of your personal data.
• Object to the processing of your personal data.
• Request the portability of your personal data.
• Revoke your consent to the processing of your personal data.

The exercise of these rights is personal, meaning that the interested party must request it from the person responsible for the protection of their data, that is, the Department of Information Protection. To exercise any of the above rights, you can download and fill out the following form and send it, along with a copy of your identification, to:
Email of the responsible party: CONTACTO@ROCKANDTOURS.COM
Our phone number: +52 (998) 8021302
Attention: Monday to Friday from 9:00 a.m. to 6:00 p.m.

We will attend to your request quickly, within a maximum period of 10 business days. We advise you to keep your data updated so that we can provide you with a more personalized service.

COOKIES
A cookie is a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting this file, a cookie is created that is then used to provide information regarding web traffic, and it also facilitates future visits to a recurring website. Another function of cookies is that websites can recognize you individually and, therefore, provide you with the best personalized service from their website.
Our website uses cookies to identify the pages that are visited and their frequency. This information is used solely for statistical analysis, and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service from websites; they do not provide access to information from your computer or you, unless you want to provide it directly. You can accept or reject the use of cookies, but most browsers automatically accept cookies as it is useful for providing a better web service. You can also change your computer’s settings to decline cookies. If you decline them, it may be possible that you will not be able to use some of our services.

LINKS TO THIRD PARTIES
Our website may contain links to other websites that may be of interest to you. However, once you have left our site, we no longer have control over the terms or privacy of the data you provide on other websites. Therefore, we are not responsible for the terms or privacy, nor for the protection of your data on those other third-party sites. Please review the privacy policies of those websites before providing any personal information.

CONTROL OF PERSONAL INFORMATION
At ROCK AND TOURS, we understand that privacy is important to our users, and we are committed to protecting your personal information. You have control over the personal information that you provide to our website, and you can restrict its collection or use at any time. When you are asked to fill out a form, such as a user registration form, you will have the option to check or uncheck the option to receive information by email. If you have opted to receive our newsletter or advertising, you can cancel it at any time. ROCK AND TOURS will not sell, transfer, or distribute your personal information without

LIMITATION OF USE AND DISCLOSURE OF INFORMATION
At ROCK AND TOURS, the information provided by the user is secured by a personal identification number that only the user will have access to and knowledge of. We recommend that you do not share or disclose your password to anyone. We are committed to offering the most modern and updated technology to ensure the highest possible security of your personal information. If you wish to stop receiving promotional messages by landline or cell phone, emails, or advertising through postal mail, you can request to opt-out by sending an email to the sender’s address.

OPT-OUT OF EMAIL PROMOTIONS
If you participate in our email promotions service, you will have the option to opt-out of the service at any time with respect to promotional communications by email. We will inform you in each of the communications how to opt-out in a simple and free way.

CHANGES TO PRIVACY POLICY
At ROCK AND TOURS, we reserve the right to change the terms of this Privacy Policy at any time. We recommend that you regularly review this policy to stay updated on any changes in our approach to protecting your personal information.

Federal Law on the Protection of Personal Data.
http://www.diputados.gob.mx/LeyesBiblio/pdf/LFPDPPP.pdf